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Warranty Management System

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Warranty Management System: Streamlining Warranty Operations with Intelligent Automation

Managing warranties efficiently is a critical challenge for manufacturers and product-driven enterprises. Manual warranty tracking, fragmented data, and delayed claim processing often lead to revenue leakage, customer dissatisfaction, and operational inefficiencies.

Warranty Management System, developed by Brainmagic, is a comprehensive, web-based solution designed to automate and optimize the complete warranty lifecycle with AI — from product registration to claim settlement and analytics.

What is Warranty Management System?

Warranty Management System (WMS) is an enterprise-grade platform that enables organizations to manage warranty registrations, validate claims, track service history, and gain actionable insights through a centralized platform.

The system supports high-volume warranty operations while ensuring data accuracy, compliance, and scalability. It integrates seamlessly with ERP, CRM, and enterprise ecosystems.

Core Functional Capabilities

Warranty Registration & Validation

  • Automated product warranty registration
  • Serial number and invoice-based validation
  • Warranty period tracking and eligibility checks

Claim Management

  • End-to-end warranty claim lifecycle management
  • Automated approval and rejection workflows
  • Reduced manual intervention and faster turnaround times

Dealer & Service Center Management

  • Role-based secure access
  • Real-time claim tracking
  • Controlled access with audit trails

Technical Architecture & Security

  • Web-based centralized admin console
  • Secure authentication and authorization
  • Scalable enterprise-ready architecture
  • API-ready integration with ERP & CRM

Business Benefits

  • Reduced warranty processing time
  • Improved fraud detection and claim accuracy
  • Lower operational costs
  • Improved customer satisfaction

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