At Brainmagic, we understand the critical role that warranty and after-sales service play in customer satisfaction and brand reputation. Our advanced Warranty & Service Management System is a cloud-based and mobile-ready platform designed to automate and optimize your entire service workflow—from digital job card creation to customer feedback collection.
Our Warranty & Service Management System is a fully integrated solution designed to streamline customer complaints, job card creation, service engineer allocation, and feedback collection. Whether you are in manufacturing, electronics, or field service, our software helps you manage warranties and repairs efficiently. Experience a seamless service workflow with our cloud-based system.
Create, track, and manage digital job cards efficiently.
Automatically assign service engineers using geo-fencing and intelligent scheduling.
Capture, monitor, and resolve service complaints swiftly.
Enable real-time technician dispatch, updates, and performance tracking.
Track warranty coverage, claims, and expiration with alerts and automation.
Manage service tickets and customer requests in one central dashboard.
Keep your field workforce updated with job status, routes, and service history.
Get actionable insights to improve service turnaround and customer satisfaction.
Gather ratings and feedback directly from customers post-service.
Easily integrates with ERP, CRM, and inventory systems
Cloud-based & Mobile-Optimized for field operations
Designed for after-sales service efficiency
Built-in tools for complaint resolution and service request tracking
Real-time technician assignment and performance monitoring
Powerful dashboard for service ticket and warranty claim insights
Reduce service request turnaround time
Improve customer satisfaction with prompt support
Eliminate paperwork using digital job cards
Decrease warranty fraud and errors with automation
Deliver consistent, professional after-sales service
Transform your warranty and service operations with Brainmagic’s feature-rich, fully customizable Warranty Management Platform. With intelligent job assignment, complaint resolution, mobile field tracking, and real-time performance analytics, your business can deliver service that builds trust and loyalty.
Whether you're managing field technicians, resolving product complaints, or streamlining your warranty claims process, our comprehensive service management system gives you the tools to deliver fast, reliable, and professional service.
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