Our Warranty & Service Management System is a fully integrated solution designed to streamline customer complaints, job card creation, service engineer allocation, and feedback collection. Whether you are in manufacturing, electronics, or field service, our software helps you manage warranties and repairs efficiently. Experience a seamless service workflow with our cloud-based system.
Easily create and manage service job cards for warranty claims and repairs. Link them with product serial numbers, service history, and customer data.
Assign field technicians based on product type, location, and availability to ensure fast, efficient service.
Capture customer feedback post-service and analyze trends to improve your service strategy and response quality.
Service engineers process the job card for approval based on the feedback given by the customer. Approver can approve/ reject the job card through mobile app.
Automatically generate credit notes or initiate product replacements based on service outcomes and approvals.
Access real-time dashboards for insights into warranty costs, engineer efficiency, customer satisfaction scores, and more.
